Front Office Assistant

Company: Peregrine Team
Location: Newport Beach
Posted on: March 19, 2023

Job Description:

Peregrine Team is hiring for a Front Office Assistant in Newport Beach, CA. This position is a full-time, contract to hire role with full benefits and competitive pay. - - -Job Duties:

• Perform a variety of clerical duties and front office operations in support of the patient care activities, ensuring even patient flow and continuous communication within the Infusion Center, referring physician offices, and organizational staff.
• Acts as a resource and provides guidance to new employees, offering assistance and direction to less experienced team members.
• Aids in maintaining appropriate supply levels of printed materials for the Infusion Center, replenishing stock as needed. Maintains appropriate supply levels of forms required for clinical use.
• Registers patients, creates appointments on the EPIC schedule, placing calls to patients who need appointment notification or reminders, including time, date and address/directions for the Infusion Center.
• Schedules new patients and obtains all required documentation needed for treatment. Interfaces with Clinical Trials Department to schedule research patients and followup appointments.
• Prints and distributes daily Nursing schedules.
• Scans documents into EPIC to provide a complete medical record. Organizes necessary documentation from multiple sources, collates documents and interfaces with HIMS Department to compile complete Oncology documentation into EPIC.
• Respond appropriately to inquiries and complaints. Can troubleshoot and problem solve independently as situations occur.
• Completes patient pre admission information prior to day of treatment. Refers to support service as requested by Nursing.
• Closes charts in Affinity System ensuring that process is done in a timely manner.
• Assures all patient charges are collected at end of day.
• Scans physician, nursing and Infusion therapy documents into EPIC System to provide a complete medical record.
• Performs other duties as assigned. -Qualifications:
  • High School Diploma or equivalent
  • Minimum two (2) years medical front office experience, preferably within an acute healthcare system environment.
  • Basic keyboarding skills at 35 WPM.
  • Basic knowledge of Microsoft Office Suite, including Outlook, Word and Excel.
  • Excellent communication skills; customer focused; excellent attention to detail; able to prioritize tasks and meet deadlines; strong interpersonal skills; able to work in a team environment.
  • Proven ability to interface with all customer levels (physicians, Organizational staff, insurance companies, patients and family members).
  • Working knowledge of medical terminology, plus full understanding of medical insurance procedures. -Email your resume to ASAP or apply here for consideration. -Powered by JazzHR

Keywords: Peregrine Team, Newport Beach , Front Office Assistant, Administration, Clerical , Newport Beach, California