Medical Receptionist

Company: Newport Orthopedic Institute
Location: Newport Beach
Posted on: May 21, 2023

Job Description:

At Newport Orthopedic Institute, we take pride in bringing motion back to the lives of the patients we serve. As a subsidiary of Innovative Health Management Partner, the largest coastal orthopedic specialty group in Orange County, NOI has established a remarkable track record of innovation and medical care that enables our providers to improve the lives of our patients. Our facilities are located in Newport Beach, Huntington Beach, and Irvine.With NOI, you are given the opportunities and challenges you desire to embrace your potential and achieve your personal best every day. What you'll find here is something special - it's purposeful work done with a shared sense of community that brings us all together. We are a growing organization and have immediate openings for eager and driven professionals. Come join our world-class team of Board-Certified Physicians and professionals in Newport Beach.The Front Office Medical Receptionist is responsible for patient intake and care. Responsibilities include, but are not limited to, greeting and registering patients, verification of insurance eligibility and benefits, payment collection and posting, scheduling appointments and answering patient questions in a professional and respectful manner. Patient empathy, data entry, and ease of handling a high volume of patients are fundamental requirements for this position.If viewing on LinkedIn, please apply on our website: RESPONSIBILITIES: Greets high volume of patients with courteous, proactive, and responsive customer service Facilitates patient flow by notifying the clinical staff of patients' arrival, being aware of delays, and communicating with patient and clinical staff effectively Accurately documents patient data including demographic, billing, and insurance information during the registration process Verifies insurance eligibility Explains financial requirements to the patient or responsible parties, collect payments accordingly Follows appointment scheduling protocol per physician instructions Ensures work space, reception and patient waiting areas are neat and organized at all times Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by the practice. Meets all Productivity Standards/Goals Performs other General Office Duties as requiredNote: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. DESIRED QUALITIES: Strong data entry skills Proficiency in NextGen a plus Proficient with Microsoft Office Strong attention to detail Patient empathy and compassion Team player Ability to work in a fast-paced environment while maintaining a positive attitude Typical Physical Demands Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and may need to lift up to 15 pounds.Reasonable accommodations may be made be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer. Typical Working Conditions Moderate noise. At times, a demanding office environment. Experience Preferred 1 year(s): Healthcare or Hospitality Education Required High School or betterPreferred Associates or better in Health Services Administration or related field Skills Required Customer service skillsPreferred Medical Terminology EMR (NextGen preferred) Current Procedure Terminology, ICD-9/ICD-10 Behaviors Required Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done wellPreferred Team Player: Works well as a member of a group Enthusiastic: Shows intense and eager enjoyment and interest Motivations Preferred Goal Completion: Inspired to perform well by the completion of tasks Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organizationJob Type: Full-timePay: $18.00 - $19.00 per hourBenefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Vision insuranceHealthcare setting: Private practiceMedical specialties: Orthopedics Pain Medicine Sports MedicineSchedule: 8 hour shift Monday to FridayWork Location: In person

Keywords: Newport Orthopedic Institute, Newport Beach , Medical Receptionist, Administration, Clerical , Newport Beach, California