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Medical Office Administrator (Medical Billing & Payroll)

Company: Elite
Location: Newport Beach
Posted on: May 28, 2023

Job Description:



Curry Psychology Group is a prestigious mental health practice with an opportunity for an experienced, organized, and exceptional medical office administrator. This is an immediate full-time position offering competitive pay and benefits.


  • This is a full-time in-office position. (NOT remote.)
  • Monday - Friday, 9:00 a.m. - 5:30 p.m.
    • 2+ years of administrative experience within a MEDICAL or HEALTHCARE setting.
    • Proficiency in payroll processing.
    • Proficiency in employee benefits administration.
    • Proficiency in medical billing (CPT codes, claims processing, and insurance contracts).
    • Excellent written and verbal communication skills are essential
    • Excellent computer skills with proficiency in Microsoft Word , Excel , Adobe pdf , and PowerPoint.
    • Must successfully pass a background check
    • Must be 21 years or older as required by state law
    • Must complete a brief personality, writing, and computer proficiency screening

      This opportunity is ideal for you if you are experienced in medical office administration and driven to be a rock star in your role. You are someone whose exceptional organizational skills and positive, professional demeanor will immediately improve our daily operations. You will become the Director's right hand and the heart of the practice's operation. You will handle all administrative matters including front desk reception, payroll and employee benefits, patient billing, office management, office communications, and general day-to-day business operations.

      As a member of our team, you will be exposed to the inner workings of a leading multispecialty mental health practice, working alongside the accomplished clinicians and academics who make up our close-knit team. We are looking for a smart and experienced professional who can support our mission of providing truly exceptional care in an equally exceptional environment.

      You will be joining a team of professionals who are extremely driven to be the best at what they do-where quality is paramount. This position is not for everyone; we hold ourselves to a high standard and we expect that of our Administrator. You must have an internal drive for excellence and a commitment to the upmost professionalism.

      Our ideal candidate will:
      • Be an organization freak
      • Be good at what you do!
      • LOVE being helpful
      • Anticipate needs and be proactive with solutions
      • Have poise, tact, and diplomacy
      • Have excellent interpersonal skills and ability to engage effectively with patients, team members, network associates, business representatives, government officials, public figures and media personnel.
      • Be comfortable with a traditional, professional dress code
      • Be a problem solver: Able to identify and autonomously resolve problems quickly by gathering and analyzing information with skill and composure
      • Have positive, high-energy, "willing to do whatever it takes" attitude and self-motivated
      • Cross all" your t's and dot your I's. Organization and attention to detail is mandatory
      • Have strong scheduling and calendar management skills...
      • Have strong billing background and excellent online billing software skills...
      • Did we mention *attention to detail?*
      • Be able to multi-task and manage time well in a fast-paced environment
      • Have flexibility to work with last-minute changes in priority (sort of like Gumby)
      • Pinpoint problems and find creative solutions
      • Move at the speed of light (we know that's not possible, but we try to get as close as we can)
      • Last but not least: Have a strong passion for helping our clients.
        JOB DUTIES:

        • Maintain HIPAA (Health Insurance Portability and Accountability Act of 1996) standards for patient confidentiality and complete HIPAA online training course at start of employment.
        • Key Holder - Unlock office at 9:00 a.m. and complete opening procedures (retrieve office mail from building mailbox, turn on lights, vacuum/empty trash, tidy magazines & pillows in waiting room, start waiting room music, stock coffee bar & beverage station)
        • Reception - Greet patients, receive and direct calls, provide information as needed, and coordinate with clinical staff and director. Intelligently screen incoming calls and correspondence (be eager to learn a lot about mental health screening and practice)
        • Administrative Assistance- Receive new patient forms and create case files within our patient management system. Run errands as needed to support the Director and daily operations.Maintain and organize employee records. Assist with new employee on-boarding. Schedule and organize monthly team meetings.
        • Patient Billing- Process patient invoice charges at the end of each workday. Monitor insurance payments and resolve claims issues with insurance companies. Notify patients of payment obligations and collect payments as needed.
        • Payroll Processing- Manage company payroll including new employee enrollment and updates. Maintain and disseminate the company timesheet. Collect timesheets and calculate employee payroll. Manage all time-off requests and track paid leave. Process bi-weekly payroll.
        • 401k and Benefits Management- Manage employee enrollment and benefit updates for the company 401k and health plans. Disseminate notices and provide benefit administrators with audit information and employment rosters.
        • Point of Contact for Director - Manage phone, email, and written business correspondence for director
          • Maintain a high level of confidentiality and discretion
          • Assist with projects, event planning, meetings, and other responsibilities that come your way while meeting deadlines
          • Properly edit and proofread all written correspondence
          • Develop and maintain administrative processes that reduce error and streamline office systems
          • Maintain inventory of electronics, test instruments, and other items in use
          • Maintain functionality and software updates for all office devices
          • Maintain a list of useful contacts and referrals for the office
          • Write and distribute email, memos, letters, faxes, and forms among the clinical staff
          • Maintain the clinical filing system
          • Scan and archive closed case files according to HIPAA and California state laws
          • Maintain tidy premises throughout the day
          • Restock office supplies
          • Monitor office premises for maintenance issues. Research reputable service providers and arrange service appointments as needed (e.g., electricians, plumbers, furniture steam cleaning, etc.)
          • Take out the office therapy dog once or twice during the day and refill her water bowl
          • Accept and unpack deliveries, break down and take out delivery boxes
          • Transport outgoing shipments to mailroom/shipping center next door
          • Organize monthly team meetings
          • Assist with organization of catering and rentals for small events (parties, staff meetings, workshops)
          • Schedule networking visits with outside mental health organizations
          • Attend in-house visits, meetings, and presentations from outside mental health organizations
            All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, gender identity, disability status or protected veteran status. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws.

Keywords: Elite, Newport Beach , Medical Office Administrator (Medical Billing & Payroll), Administration, Clerical , Newport Beach, California

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