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Team Lead, Soak City

Company: Knott's Berry Farm
Location: Buena Park
Posted on: February 16, 2026

Job Description:

Overview: The Aquatics Team Leader is responsible for the direct oversight of assigned aquatics areas, ensuring safe operations, procedural compliance, and consistent guest service. This role provides frontline leadership to lifeguards within their assigned zone, reinforcing training standards, professionalism, and situational awareness. The Aquatics Team Leader supports the department’s safety culture through active presence, coaching, and communication while escalating concerns appropriately to supervisory leadership. Salary Details: $21.50/hr. (Rehire)/$21.00 (New Hire) Responsibilities: Oversee daily operations within assigned aquatics areas, supervising multiple lifeguards simultaneously Ensure lifeguards are positioned, attentive, and operating in accordance with Ellis & Associates standards and departmental procedures Provide real-time coaching, guidance, and corrective feedback to lifeguards as needed Maintain strong situational awareness and respond appropriately to safety concerns, guest needs, or operational issues Support audit readiness by reinforcing proper scanning, positioning, and operational discipline Assist with minor performance documentation and communicate observations to supervisors Serve as a point of contact for operational questions and immediate issue resolution within the assigned area Promote a professional, calm, and guest-focused environment Support training reinforcement by modeling correct techniques and procedures Escalate incidents, concerns, or performance issues to Aquatics Supervisors in a timely manner Maintain certifications and demonstrate consistent adherence to safety and operational standards Qualifications: Qualifications: Must be at least 16 years old. Must be friendly and outgoing with a high customer service acumen. Required to maintain established performance levels. Must successfully complete a swim-test and lifeguard certification course. Physical Requirements: Climbing, balancing, stooping, kneeling, crouching, crawling, reaching, walking, lifting, pushing, pulling, picking, pinching, typing, grasping, feeling, talking, hearing and repetitive motion of the hands, wrists and/or fingers. Standing or sitting for extended periods of time. Swimming a distance of 50 yards in shallow water and 200 yards in deep water (distance depending on type of license). Diving feet-first in 5-10 feet under water and retrieving a 10-pound brick. Treading water without using arms. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects. 20/25 vision with or without corrective lenses. Both eyes must also be fully functional. Exposure to environmental conditions such as rain, direct/indirect sun and heat for extended periods of time. Subject to standing in natural, untreated river water or other water for extended periods of time. Subject to extreme cold. Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. Subject to extreme heat. Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions, such as wind and humidity. Subject to sufficient noise to cause the worker to shout in order to be heard above ambient noise level. Subject to vibration. Exposure to oscillating movements of the extremities or whole body. Subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. Subject to atmospheric conditions that affect the respiratory system of the skin, such as fumes, odors, dust, mists, gases, or poor ventilation. Exposure to multiple, high-stress situation at any given time and must maintain a high level of alertness.

Keywords: Knott's Berry Farm, Newport Beach , Team Lead, Soak City, Energy / Utilities , Buena Park, California


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