SUPERVISOR NETWORK ENGINEERING - IT TECHNOLOGY (Newport Beach, CA, US)

Company: Hoag Memorial Hospital Presbyterian
Location: Newport Beach
Posted on: January 17, 2023

Job Description:

Salary Range: $64.5600 - $99.2500 /hour

Primary Duties and Responsibilities

The Supervisor, Network Engineering is primarily responsible for the planning, architecture, design, enhancement and ongoing operations of the enterprise network supporting all Hoag locations. Supervises Network Engineering team; Ensures resources are effectively utilized and meeting project and operational commitments; Manages on call schedules; Acts as the point person for escalation. Organizes and coordinates activities for the enhancement and on- going support of the WAN, LAN, VOIP and wireless environment at Hoag. Works with business partners to align technology solutions with business objectives. Defines network standards, deployment methods, use of supporting tools and technologies. Provides technical expertise and operational experience to evaluate, design, configure, install, maintain and support all network solutions including WAN, LAN, Wireless. Establishes strong relationships with customers; Resolves complex customer issues. Manages vendors, contracts and maintenance renewals related to network engineering and ensures SLAs and KPIs as defined are met. Performs capacity planning to ensure bandwidth and core network scales to support business needs. Understands network security, assesses network risk and develops contingency plans and options including appropriate technologies to secure the network. Ensures appropriate monitoring and diagnostic tools, processes and procedures are in place to ensure high availability and optimal network performance across the enterprise. Collaborates with business and IT partners to understand customer needs in developing solutions; Aligns technology solutions with business objectives; Ensures technology upgrades and changes are appropriately planned, tested, communicated and executed to prevent any impact to customers. Develops methodologies and processes needed to scale for growth, peak use capacities, remote access services, and support the roadmap for future use cases and expansion. Supervises tasks associated with evaluation, design, installation, configuration, upgrades, testing, documentation, and expansion to support deploying new WAN/LAN/Wireless solutions. Ensures personal and staff compliance with all IT policies and procedures including incident and change management; server, network, desktop/workstation standards, policies and procedures. Technically mentors all team members with advanced technical solutions or problem resolution. Contributes to the development of enterprise standards Provides technical specifications for upgrades, projects and expansions. May require travel. Performs other duties as assigned. Supports the Information Technology (IT) mission to provide quality service to internal and external customers.

Education and Experience

Required

* High School diploma; 10+ years of related technical experience;
* Ten plus (10+) years' network engineering experienced with enterprise Cisco routers, switches, wireless devices and firewalls
* Experience with managing and monitoring solutions including Solarwinds, Cisco Prime & other tools
* Ten plus (10+) years' experience in implementing methods, processes and technologies required to efficiently administer and manage enterprise networks
* Experience with Smartnet maintenance management and renewals
* Experience with contracts and vendor management
* Available for and participate in 7x24 on call escalation path
* Maintains professional knowledge of current trends in Healthcare IT
* Solid understanding of Cisco wireless networks in a healthcare environment supporting broad range of medical devices.

Preferred:

* Bachelors' Degree in Information Technology or related field; 5+ years' experience in supervisory role supporting a large healthcare network environment.

Certifications Required

* Cisco Certified Network Associate (CCNA)

Certifications Preferred

* Cisco Certified Network Professional (CCNP)

Keywords: Hoag Memorial Hospital Presbyterian, Newport Beach , SUPERVISOR NETWORK ENGINEERING - IT TECHNOLOGY (Newport Beach, CA, US), Engineering , Newport Beach, California