Employee Engagement Manager
Company: PIMCO
Location: Newport Beach
Posted on: August 4, 2022
Job Description:
About Us: We are PIMCO, a leading global asset management firm.
We manage investments and develop solutions across the full
spectrum of asset classes, strategies and vehicles: fixed income,
equities, commodities, asset allocation, ETFs, hedge funds and
private equity. PIMCO is one of the largest investment managers,
actively managing more than $2.2 trillion in assets for clients
around the world. PIMCO has over 3,070 employees in 22 offices
globally. PIMCO is recognized as an innovator, industry thought
leader and trusted advisor to our clients. PIMCO is one of the
world's premier fixed income investment managers with thousands of
professionals around the world united in a single purpose: creating
opportunities for our clients in every environment. Since 1971, we
have brought innovation and expertise to our partnership with the
institutions, financial advisors and millions of individual
investors who entrust us with their assets. We aspire to cultivate
performance and leadership through empowering our people, diversity
of thought, and a commitment to an inclusive culture that engages
in our global communities. Position Description: As the Employee
Engagement Manager, you will drive and implement a holistic
employee listening strategy. That includes managing the core
employee listening and engagement process, from designing relevant
measurement strategies to developing and administering surveys to
generating insights and analysis to share with HR Business Partners
and Senior Leadership on key focus areas such as engagement,
retention, diversity and inclusion, development etc. Above all,
empathy and collaboration are needed. You will be working,
consulting, and helping across many teams as an enabler with an
opportunity to make a large impact. Key Job Responsibilities:
Survey Strategy, Administration and Governance (30%)
- Work with HR CoEs for requirements for Surveys and Action
Planning
- Develop and socialize strategy for holistic employee listening
surveys and action plans
- Identify relevant items and metrics to ask the right questions,
provide meaningful insights and drive change
- Configure surveys as required (Pulse, Annual, Employee
Life-cycle events like Onboarding, Exit, etc.) or custom surveys
targeted to specific cohorts within the organization
- Partner with HR Communications on survey communications and
launch
- Configure and maintain roles for various levels of users
throughout the organization
- Partner with HR Tech for employee data integration, as
needed
- Provide training to HR users Reporting and Analytics (50%)
- Configure and maintain reports and dashboards to be utilized by
the Executive, Management and HR stakeholders
- Identify, configure and operationalize standard KPIs that could
be measured and tracked periodically
- Derive, interpret and communicate analyses and insights to
technical and non-technical audiences in HR
- Analyze textual data, apply principles of NLP to large volumes
of open-ended comments and raise flags for potential ER issues, if
needed
- Analyze usage and survey participation and provide insights to
HR leaders helping them strategize on increasing participation, if
needed
- Create strategy for additional tools for survey data analysis
and reporting
- Research and provide insights on "Moments That Matter" in the
employee-life cycle
- Apply statistical methods such as linear and logistic
regression, correlation etc. to correlate employee engagement with
other signals like business productivity, revenue and customer
experience metrics Actions and Communication (20%)
- Advise and consult with HRs and business partners on employee
engagement, survey results and action planning
- Create frameworks for firm-wide or business-specific action
plans based on survey results, work with HR partners to implement
with accountability
- Develop and execute effective marketing to communicate actions
and impact across several channels and audiences Position
Requirements:
- Must be able to work independently as well as within a team
structure, and also leverage and support the greater People
Analytics team to accomplish tasks
- Must excel at meaning-making and synthesizing data and
information into coherent storytelling, recommendations and
influence
- Work collaboratively in a relationship-oriented, matrixed,
fluid, growing and complex environment and effectively manage
stakeholder relationships
- Must have an understanding of employee experience/engagement
research, synthesis and presentation concepts
- Must have an understanding of communication strategies and
tactics, and best practices
- Demonstrate exceptional judgment and discretion when dealing
with highly sensitive people data and business issues
- Must understand how employee experience and communication
concepts work together to achieve maximum benefit for the
organization Technical Skills and Experience (Must Have)
- Bachelor's degree in Human Resources, Statistics, Industrial
and Organizational Psychology, Psychometrics, Sociology,
Econometrics, or other Behavioral Sciences
- 4+ years of work experience directly supporting Employee
Engagement/Experience survey administration
- 6+ years of hand-on experience in People Analytics and/or
Employee Survey Analytics
- Strong understanding of survey methodologies, quantitative and
qualitative research, and survey design principles
- Strong ability to understand sophisticated analytics topics and
translate the analysis into simple language
- Experience with employee engagement surveys, employee lifecycle
surveys, pulse surveys, and/or 360 surveys
- Intermediate to advanced knowledge of text mining, semantic
analysis and experience working with both structured and
unstructured data
- 2+ years of experience working with EX platforms like
Glint
- Hands-on experience with data visualization tools like PowerBI
or Tableau
- Experience in either R or Python or other statistical
programming languages/software
- Ability to conduct statistical analysis independently
- Experience communicating and presenting to Senior
Management
- Working knowledge of Workday Technical Skills and Experience
(Desired)
- 2+ years of experience working with Glint
- Knowledge of Workday Prism Analytics
- Experience working in a large, global organization, or one that
is highly matrixed Benefits: PIMCO is committed to offering a
comprehensive portfolio of employee benefits designed to support
the health and well-being of you and your family. Benefits vary by
location but may include:
- Medical, dental, and vision coverage
- Life insurance and travel coverage
- 401(k) (defined contribution) retirement savings, retirement
plan, pension contribution from your first day of employment
- Work/life programs such as flexible work arrangements, parental
leave and support, employee assistance plan, commuter benefits,
health club discounts, and educational/CFA certification
reimbursement programs
- Community involvement opportunities with The PIMCO Foundation
in each PIMCO office
Keywords: PIMCO, Newport Beach , Employee Engagement Manager, Executive , Newport Beach, California
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