Middle Market Sr. Client Solutions Manager - Newport Beach
Company: (IABA) Institute for Applied Behavior Analysis
Location: Newport Beach
Posted on: May 28, 2023
Job Description:
About Us:Umpqua Bank is a publicly traded financial holdings
company which offers banking, lending, and wealth management
services to our personal, business, and commercial customers.
Headquartered in Lake Oswego, Oregon with 4,000+ employees and
operations across Oregon, Washington, California, Idaho, Arizona,
Colorado, and Nevada. It's an especially exciting time to join our
team as, upon the completion of the merger with Columbia Bank, we
grow to become a leading western regional bank with more than $50B
in assets under management and an unwavering commitment to our
associates, our customers, and our communities.About the
Role:Responsible for credit/risk monitoring; CR workflow management
& prioritization; and engagement with underwriting, QA, and QC
partners. Leads (or co-leads) cross-offering of additional
products/services to clients, and partner collaboration &
coordination. Will partner with the most senior Bankers to share
responsibility for the largest, and most complex portfolios within
Commercial and Corporate Banking. Assists Bankers with portfolio
management, partner collaboration, and client-engagement to develop
and grow new and existing commercial business relationships. CSM is
a second, primary touch-point between Bank and Client. Responsible
for identifying additional loan, deposit, and core fee income
opportunities (products; services; solutions) for new and existing
commercial clients to add/deepen value to the client; drive
additional revenue growth; establish/maintain complete banking
relationships; bolster client experience and satisfaction. Reports
to Market Director.
- Expert level underwriting, credit monitoring and portfolio
management skills. Utilize existing financial/market information
and Relationship Expansion Tool, to identify additional
products/services that would satisfy client needs and
establish/deepen complete relationships. Makes recommendations on
loan structure & terms and refers these issues to next appropriate
level of authority. Analyzes credit to determine the ability of
customers and prospective customers to qualify for borrowing
requirements. Uses qualitative and quantitative information to
undercover potential client needs
- Partners with the Banker as the second, primary point of a
contact for the client. Attends meetings with clients; focus on
expanding mature relationships by assessing client needs. Acts as a
liaison to the Core Fee Income business partners, Credit
Department, the Commercial support staff and other internal
business partners. Ensures client is approved for all ancillary
products and servicesand proposes to deepen relationships
accordingly.
- Spends 30% of time on direct client-impacting activities,
consulting with Banker. Achieves individual annual production and
growth goals (relationship expansion) for loans, deposits and core
fees to ensure the bank meets its overall financial targets and
balanced-growth objectives. Achieves Portfolio Management goals by
ensuring proper adherence to proper risk-mitigation practices.
- Develops a comprehensive understanding of client's needs and
future needs based on the review and analysis of personal,
business, financial, and market data gathered through relationship
reviews, client engagement, market research, and partner
collaboration. Participates in ongoing relationship reviews with
all clients. Manage client's additional credit requests, renewals
and reviews.
- Manage and monitor a large, complex commercial loan portfolio
and commercial relationships by analyzing financial data &
information to determine the merits of specific loan requests.
Accountable for application and underwriting quality. Involved in
documentation review. Collaborate with Banker to make formal
recommendations and presentations to Commercial Relationship
Manager and Credit Administration.
- Ensure the loan portfolio is properly risk rated. Ensure the
portfolio administration and risk management of each client
relationship is in compliance with established credit policy,
procedure and business strategy as well as commercial and
regulatory guidelines.
- May mentor/coach/train and/or direct the work of others.
- Demonstrates compliance with all bank regulations for assigned
job function and applies to designated job responsibilities --
knowledge may be gained through coursework and on-the-job training.
Keeps up to date on regulation changes.
- Follows all Bank policies and procedures, compliance
regulations, and completes all required annual or job-specific
training.
- Maintain a working knowledge of Bank's written policies and
procedures regarding Bank Secrecy Act, Regulation CC, Regulation E,
Bank Security and other regulations as applicable to this job
description.
- May be asked to coach, mentor, or train others and teach
coursework as subject matter expert.
- Actively learns, demonstrates, and fosters the Umpqua corporate
culture in all actions and words.
- Takes personal initiative and is a positive example for others
to emulate.About You:
- Bachelor's degree in Finance, Accounting, or Business
required.
- 10+ years of relevant commercial banking and/or prior
experience as a Portfolio Manager and/or Commercial
Underwriter.
- Expert knowledge of commercial underwriting, credit monitoring,
and portfolio management.
- Proven advanced relationship management and business
development abilities, analytical and problem-solving skills, sales
skills, and credit and credit quality skills. Strong credit acumen
including but not limited to: loan structuring, concise
underwriting, appropriate risk identification & mitigation, and
ongoing risk & relationship management of a commercial
portfolio.
- Superior understanding of credit policy and procedures and can
accurately determine risks of loans/credits; and evaluate both
cash-flow and collateral-based loans/credits
- Advanced knowledge of commercial bank products and services
that result in successfully capitalizing on all opportunities to
cross-offer the bank's solutions to the client's benefit.
- Advanced proficiency with personal computers and software
packages, including MS Excel, Word, PowerPoint.
- Excellent verbal, written, interpersonal, and presentation
skills. Ability to work effectively with individuals and groups
across the company to manage customer relationships. Ability to
partner with team. Ability to engage in client-facing service and
sales activity.Our Benefits:We offer a competitive total rewards
package including base wages and comprehensive benefits. The pay
range for this role is $84,770.00 to $172,014.00, and the pay rate
for the selected candidate is dependent upon a variety of
non-discriminatory factors including, but not limited to,
job-related knowledge, skills, and experience, education, and
geographic location. The role may be eligible for performance-based
incentive compensation and those details will be provided during
the recruitment process.We offer eligible associates comprehensive
healthcare coverage (medical, dental, and vision plans), a
401(k)-retirement savings plan with employer match for qualifying
associate contributions, an employee assistance program, life
insurance, disability insurance, tuition assistance, mental health
resources, identity theft protection, legal support, auto and home
insurance, pet insurance, access to an online discount marketplace,
and paid vacation, sick days, volunteer days, and holidays. Benefit
eligibility begins the first day of the month following the date of
hire for associates who are regularly scheduled to work at least
thirty hours weekly.Our Commitment to Diversity:Umpqua Bank is an
equal opportunity and affirmative action employer committed to
employing, engaging, and developing a diverse workforce. All
qualified applicants will receive consideration for employment
without regard to race, color, national origin, religion, sex, age,
sexual orientation, gender identity, gender expression, protected
veteran status, disability, or any other applicable protected
status or characteristics. If you require an accommodation to
complete the application or interview(s), please let us know by
email:To Staffing and Recruiting Agencies:Our posted job
opportunities are only intended for individuals seeking employment
at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or
applications from agencies and Umpqua Bank will not be responsible
for any fees related to unsolicited resume submissions. Staffing
and recruiting agencies are not authorized to submit profiles,
applications, or resumes to this site or to any Umpqua Bank
employee and any such submissions will be considered unsolicited
unless requested directly by a member of the Talent Acquisition
team.
Keywords: (IABA) Institute for Applied Behavior Analysis, Newport Beach , Middle Market Sr. Client Solutions Manager - Newport Beach, Executive , Newport Beach, California
Didn't find what you're looking for? Search again!
Loading more jobs...