Medical Assistant III
Company: City of Hope
Location: Newport Beach
Posted on: May 23, 2023
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Job Description:
About City of Hope
City of Hope is an independent biomedical research and treatment
organization for cancer, diabetes and other life-threatening
diseases.
Founded in 1913, City of Hope is a leader in bone marrow
transplantation and immunotherapy such as CAR T cell therapy. City
of Hope's translational research and personalized treatment
protocols advance care throughout the world. Human synthetic
insulin, monoclonal antibodies and numerous breakthrough cancer
drugs are based on technology developed at the institution. -
AccessHope---, a subsidiary launched in 2019 serves employers and
their health care partners by providing access to City of Hope's
specialized cancer expertise.
A National Cancer Institute-designated comprehensive cancer center
and a founding member of the National Comprehensive Cancer Network,
City of Hope is ranked among the nation's "Best Hospitals" in
cancer by U.S. News & World Report and received Magnet Recognition
from the American Nurses Credentialing Center. Its main campus is
located near Los Angeles, with additional locations throughout
Southern California and in Arizona.
City of Hope's commitment to Diversity, Equity and Inclusion
We believe diversity, equity and inclusion is key in serving our
mission to provide compassionate patient care, drive innovative
discovery, and advance vital education focused on eliminating
cancer and diabetes in all of our communities. - Our commitment to
Diversity, Equity and Inclusion ensures we bring the full range of
skills, perspectives, cultural backgrounds and experiences to our
work -- and that our teams align with the people we serve in order
to build trust and understanding. - We are dedicated to fostering a
community that embraces diversity - in ideas, backgrounds and
perspectives; this is reflected in our work and represented in our
people.
Position Summary
This position description has been designed to indicate the general
nature and level of work performed by employees within this
classification. It is not designed to contain or be interpreted as
a comprehensive inventory of all duties, responsibilities and
qualifications which may be required of the employee assigned to
the position. Job duties may vary depending on facility. -
Medical Assistants are unlicensed individuals who perform under the
direction of a licensed provider basic administrative, clerical,
and non-invasive routine technical supportive services. -
Non-invasive technical supportive services are defined as simple,
routine medical tasks and procedures. Recognizes and reports
changes in a patients' condition. Functions as a member of the
multidisciplinary team. Demonstrates investment in the overall
forward movement of the unit and the organization. The duties may
vary from setting to setting, depending on the size, location, and
type. Applies good interpersonal and communication process
utilizing verbal and non-verbal skills to achieve organizational
service goals of customer satisfaction and a positive work
environment. -
Key Responsibilities include: - - - - - - - - -
- - - - - - - Prepares for patient appointments by reviewing and
updating patient records prior to appointment. Reviews patient
record (EHR) to determine needed services and whether referrals are
in process or have been completed since last visit. -
- - - - - - - Prepares exam and treatment rooms with necessary
instruments prior to patient appointment -
- - - - - - - Greets patients and escorts them from the waiting
room to exam rooms; Completes rooming activity to include vital
signs, height, weight, allergies, chief complaint, screening,
medication list, and pharmacy information. - Recognizes and reports
abnormal results or changes in patient condition to licensed member
of care team. -
- - - - - - - Assists provider or nurse upon request during
examination / procedure of patient and according to generally
accepted medical standards. Practices universal precautions with
respect to established safety protocols. Facilitates communication
between the provider(s) and patient as needed, including
translation as appropriate. -
- - - - - - - Performs basic nursing procedures including thermal
applications, non-sterile soaks and applications of simple
dressing, perineal care, and urine test. Assists patients with ADLs
as indicated. -
- - - - - - - Administers injections as ordered and under the
direction of licensed clinical care team member and within scope of
practice. -
- - - - - - - Performs phlebotomy and specimen collection, if
applicable to the clinical setting. -
- - - - - - - Maintains a safe, comfortable, and therapeutic
environment for the patient and their families.
- - - - - - - - Pre-certifies surgical and other procedures, if
appropriate. Schedules tests and off-site procedures when
necessary. -
- - - - - - - If applicable to the clinic setting, assists
providers in procedures. Responsible for adherence to sterile field
set-up, sterile technique, and annual competency validation. -
- - - - - - - Maintains compliance with manufacture guidelines to
include, but not limited to disinfectant/sterilization and safe
handling of instruments/equipment -
- - - - - - - Disposes of contaminated items according to OSHA
guidelines. -
- - - - - - - Handles laboratory specimens according to OSHA and
CLIA guidelines. -
- - - - - - - Transmits patient education when appropriate using
preprinted education materials, links, etc. -
- - - - - - - Replenishes supplies, stocks, and cleans exam rooms
daily. Takes medical stock inventory and communicates supply
shortage to Clinical leadership -
- - - - - - - Maintains company code of conduct and patient
confidentiality as regulated by HIPPA -
- - - - - - - Attends annual CPR, OSHA and CLIA training programs
as applicable. -
- - - - - - - Attends all staff meetings -
- Assists with telehealth visits to include but not limited to
chart prep, contacting patient prior to appointment, completing
virtual rooming process, supporting patient during virtual visit,
completing visit wrap-up, scheduling test and off-site procedures
where indicated, and charge reconciliation.
Keywords: City of Hope, Newport Beach , Medical Assistant III, Healthcare , Newport Beach, California
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