Company: Sur La Table
Location: Newport Beach
Posted on: May 13, 2022
The Kitchen Assistant contributes to the success of a Sur La
Table store by inspiring customers on all points of their culinary
journey. The Kitchen Assistant blends a passion for cooking and
entertaining to support the Resident Chef in driving business
results. The Kitchen Assistant reports to the Resident Chef.
Job Duties and Responsibilities:
Provides an exceptional customer experience according to customer
service standards. Proactively seeks out and greets customers.
Supports an exceptional cooking class experience at every class by
acting as an extension of the instructor. Reinforces and supports
the techniques being presented in class.
Stays informed by maintaining product knowledge, accesses available
training and seeks out additional resources when necessary.
Works as a part of a high-performing team to achieve store's sales
plan. Strives to achieve individual and/or class sales goals.
Consistently follows all Sur La Table policies and standard
operating procedures (SOPs).
Shares product assortment and services such as, gift registry and
cooking classes with customers. Demonstrates products upon request
of a customer or as directed by a manager.
Assists with shopping for ingredients, class preparation or
additional support as needed or directed by instructor.
Washes dishes, cleans kitchen and preps kitchen for classes.
Accurately records time worked according to SLT policy.
Demonstrates exceptional verbal and written communication skills
with employees, customers, field management and corporate
May handle, serve, and pour liquor, wine and beer and/or mix
ingredients, such as liquor, soda, water and etc. in order to
prepare cocktails and other drinks.
Additional responsibilities as assigned by Resident Chef.
Ability to communicate verbally and work cooperatively with
employees and customers.
Ability to remain in a stationary position for up to 3 hours at a
Ability to move about the work place coaching and directing class
participants or while selling to customers.
Ability to distinguish, with a degree of accuracy, differences or
similarities in intensity or quality of flavors or odors, or
recognizing particular flavors or odors using tongue or nose.
Ability to grab, reach, push, pull, bend, stoop, kneel and crouch
in order to demonstrate, retrieve and/or replenish merchandise
and/or cooking equipment.
Ability to use hands to seize, hold, grasp, turn, or otherwise in
order to chop, whisk, slice, stir, juice and/or demonstrate other
Ability to work a varied schedule including nights and weekends as
Ability to operate a computer, POS system, keyboards, merchandise
scanners and mouse in order to accomplish work.
Regular and predictable attendance.
Ability to ascend/descend ladders in order to retrieve and/or move
Ability to lift and/or move merchandise and/or kitchen equipment
weighing up to 35 lbs.
Environmental conditions: working with an open flame and/or other
heating units, and exposure to variation in kitchen
Experience and Required Qualifications:
1 year retail sales experience (preferred).
1 year food prep and/or kitchen operations experience
Valid Food Handlers and/or Food Managers Certification.
Must be at least 21 years old.
Familiarity with MS Office Suite (Word, Excel, Outlook).
Sur La Table Core Competencies for Everyone:
Focus on the Customer: You inspire and delight your customers.
Be Genuine: Your communication style is respectful, effective and
Make the Right Call: You effectively blend knowledge, experience,
wisdom & decisive action.
Take Ownership: You are committed, responsible and provide
Achieve Results: You meet and exceed goals and expectations.
This job description represents a summary of the job, not an
exhaustive or comprehensive list of all possible job
responsibilities, tasks, and duties. Responsibilities, tasks, and
duties of the jobholder might differ from those outlined in the job
description and other duties, as assigned, may be part of the job.
This job description is not an employment agreement or contract.
Sur La Table has the exclusive right to alter this job description
at any time without notice.
Sur La Table is an Equal Employment Opportunity employer. All
qualified candidates will receive consideration for employment
without regard to race, national origin, gender, religion,
disability, genetic information, sexual orientation, veteran
status, or marital status. Sur La Table will consider for
employment qualified applicants with criminal histories in a manner
consistent with all federal, state, and local ordinances.
Keywords: Sur La Table, Newport Beach , Kitchen Assistant, Hospitality & Tourism , Newport Beach, California
Didn't find what you're looking for? Search again!