Retail Ambassador - Fashion Island (Newport Beach, CA)
Location: Newport Beach
Posted on: January 14, 2023
Newport Beach, CA - Retail Team - Reports to the Fashion Island
Who is Allbirds?
At Allbirds, we're on a mission to prove that comfort, good design
and sustainability don't have to be mutually exclusive. We are
dedicated to making the most sustainable footwear we can using
premium natural materials, designed for the to and fro of everyday
life. Our commitment to making better shoes in a better way is
fueled by a belief that the shoe industry needs to focus less on
flash and more on thoughtfulness. With funding from the leading
venture capitalists in consumer products, and the founding CEOs of
some of the greatest e-commerce businesses in recent history, our
desire to shake up the footwear industry is off to a great start.
In fact, TIME already called our first shoe, the Wool Runners, the
most comfortable in the world, and there is much more to come.
Where do we need help?
We've sold a million shoes, launched three groundbreaking
materials, and changed how people think about comfort, design, and
retail. Now we're taking the Allbirds in-store experience across
the country and are looking for passionate retail ambassadors to
execute on that mission.
Who are we looking for?
The Retail Ambassador's core purpose is to deliver an exceptional
customer experience through quality, personalized engagement.
Retail ambassadors contribute to Allbirds's culture by being
team-oriented, accountable, and focused on continuous learning.
What does the job entail?
Delivering and executing on three primary focus areas: Customer
Experience, Daily Operations, and Teamwork.
- Provide all customers with a high quality and personalized
- Meet the standards set forth in our Retail Woolbook and
Customer Journey even when serving multiple people and
- Strive to be a product-knowledge expert who can communicate
passionately about our brand and products.
- Build strong relationships with customers.
- Actively contribute to the store's sales and NPS goals.
- Maintain store appearance, cleanliness, and organization.
- Operate our point-of-sale system once trained.
- Execute on inventory and merchandising duties.
- Perform daily operational tasks as delegated by the store
- Commit to learning by asking questions and actively seeking to
grow and develop new skills.
- Be reliable and punctual.
- Work collaboratively to achieve shared goals.
- Practice respectful, honest, and effective communication.
- Cultivate a positive attitude and support your teammates.
What might describe you:
- Retail and/or customer service experience is preferred
- Available to work weekends
- Connection to Allbirds's mission, vision, and products
- Good communication and interpersonal skills
- Desire to learn and grow
- Reliable and punctual
- Able to comfortably lift 30 lbs on a regular basis and stand
for 95% of the work day
What do we offer?
- Competitive hourly rate
- Mental Health and Financial Wellness Benefits
- 401k employer match
- 50% Discount on Allbirds Products
- Employee Stock Purchase Program
Please apply with your resume and cover letter. We're excited to
hear from you!
Allbirds is an equal opportunity employer and makes employment
decisions on the basis of merit. Allbirds policy prohibits unlawful
discrimination based on race, color, religious creed, sex, gender
identity, marital or veteran status, age, national origin,
ancestry, citizenship, physical or mental disability, medical
condition, genetic information or characteristics (or those of a
family member), sexual orientation, pregnancy, or any other
consideration made unlawful by federal, state, or local laws. It
also prohibits discrimination based on a perception that anyone has
any of those characteristics, or is associated with a person who
has or is perceived as having any of those characteristics. All
such discrimination is unlawful.
Keywords: Allbirds, Newport Beach , Retail Ambassador - Fashion Island (Newport Beach, CA), Hospitality & Tourism , Newport Beach, California
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