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Customer Service / Call Center

Company: Kforce Finance and Accounting
Location: Newport Beach
Posted on: January 16, 2023

Job Description:

A Kforce client is seeking to hire a Customer Service/Call Center in Newport Beach, California (CA).

Summary:
This position is remote and must be in the Eastern Time Zone. The Dispatcher will respond to all technical/operational service requests.

Responsibilities include:

  • Manage requests from multiple channels of communication for urgent and non-urgent service requests
  • Customer Service/Call Center will establish priorities, dispatch technicians, and effectively communicating with customers and internal staff regarding the status of the site
  • Work closely with maintenance planners, field service support, field technicians and/or Operations management to ensure that issues are resolved in a timely manner
  • As a Dispatcher, you will communicate via phone, email, texts, and chats

Keywords: Kforce Finance and Accounting, Newport Beach , Customer Service / Call Center, Hospitality & Tourism , Newport Beach, California

Click here to apply!

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