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IT Collaboration Program Lead

Company: pacific life
Location: Newport Beach
Posted on: February 25, 2021

Job Description:

Job Description: Pacific Life is investing in bright, agile and diverse new talent to ensure we continue to innovate and strengthen relationships with our policyholders. That's why we're actively seeking a talented IT Collaboration Program Lead to join our Digital Workplace Services team and take part in our people-first culture. This role can be on-site at our Newport Beach, CA office or 100% remote. As an IT Collaboration Program Lead, you'll play a key role in Pacific Life's growth and long-term success by serving as the program advisor for MS Office 365 and other End User Technologies focusing on building solid relationships between the engineering and business teams to build a best in class user experience. If you're experienced in leading the delivery of technology and excellent service to end users, you're a great fit for this role. Technical capabilities aside, if you're a mission-driven self-starter who's comfortable with ambiguity, and who thrives in a fast-paced, collaborative culture, you're a perfect fit for Pacific Life. How You Will Contribute * Drive deployment of new technologies to our end users while rationalizing and eliminating technology debt from the environment. * Be a key representative for the IT team on councils and other organizational teams to drive advancements in end user technology based on business need. * Manage global projects to ensure that high quality, functional solutions are delivered in a timely manner. * Participate in strategic road mapping discussions to help build our technology and services up over time. * Clearly communicate and update leadership with project progress. * Understanding of change management and how to execute proper change management throughout the course of a global project/deployment. * Identify, research, and keep apprised of emerging technologies from key partners like Microsoft with the goal of identifying areas of possible advancement. * Communicates and educates the technical and business communities on current technologies and industry trends. * Partners directly with internal business teams to help solve problems and challenges faced by the end user community. * Partners with internal teams to deliver high quality technology training and coaching to our end users. Factors for Success * Bachelor's degree in Computer Science, Information Technology or related field, and 7+ years of relevant experience * 7+ years of experience advising information technologies for the enterprise or project leader roles with emphasis on end user technologies and strategies in an enterprise business environment. * Must have familiarity with core technology products like Office 365, Digital Meeting Services (Teams, Zoom, WebEx, etc.), Internet Browsers (Edge, Chrome), Remote Access Tooling, End Point Security Tooling, Windows/Apple OS. * Strong communication skills in dealing with various levels of leadership, individual contributors, peers, team leaders, and stake holders. Comfortable making presentations to Senior Leadership. * 7+ years of experience leading projects from end to end including task management, team management, budget management, leadership reporting, and time management. * Experience with enterprise planning/road mapping around end user experience and end point technology At Pacific Life, the work we do matters. That's why you'll find those who work passionately each day to drive our company forward enjoy job security, flexible scheduling and great opportunities for career growth. If you're seeking a thriving career doing the type of meaningful work that's all too rare at a Fortune 500 Company, you're the perfect cultural fit for our team. Despite the COVID pandemic, Pacific Life has remained safe, stable and productive, thanks to our embracing of digital processes and commitment to a people-first culture. Our agile approach has aided us in successfully shifting our recruiting and onboarding activities toward a safe work-from-home environment. This is unchartered territory for all of us, so please let us know if you have any questions about the recruiting process or about our response to COVID. #LI-AJ1 How We Help You Succeed: We're fostering a culture of shared values across our company by providing generous compensation and comprehensive benefits that allow our employees to find fulfillment and security in personal life and career alike. These include: * Competitive Salary and Benefits * Work-Life Balance & Flexible Scheduling * Medical, dental, and vision as part our commitment to investing in the health and wellbeing of our employees * Two retirement savings plans: 401k savings plan with company match and Company Retirement Contribution (company-paid) * Generous PTO and holiday pay * Warm Colleagues & Inspiring Culture EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you

Keywords: pacific life, Newport Beach , IT Collaboration Program Lead, Other , Newport Beach, California

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