Guest Experience Expert - Front Desk (Full Time)
Company: Marriott
Location: Newport Beach
Posted on: March 31, 2021
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Job Description:
Posting Date Mar 18, 2021
Job Number 21023506
Job Category Rooms & Guest Services Operations
Location Lido House Autograph, 3300 Newport Boulevard, Newport
Beach, California, United States
Brand Autograph Collection Hotels
Schedule Full-Time
Relocation? N
Position Type Non-Management
Located Remotely? N
Marriott's Autograph Collection features a select group of upscale
and luxury independent partner hotels, each with its own distinct
personality, experience, style and features. Located in major
cities and desirable destinations around the world, Autograph
guests favor hotel stays that reflect their own unique and personal
styles. Be a part of our team and deliver an innovative guest
experiences that resists predictability.
JOB SUMMARY Our jobs aren't just about giving guests a smooth
check-in and check-out. Instead, we want to build and experience
that is memorable and unique. Our Guest Experience Experts take the
initiative to deliver a wide range of services that guide guests
through their entire stay. They are empowered to move about their
space and do what needs to be done. Whether processing operational
needs, addressing guest requests, completing reports, or sharing
the highlights of the local area, the Guest Experience Expert makes
transactions feel like part of the experience. No matter what
position you are in, there are a few things that are critical to
success - creating a safe work place, following company policies
and procedures, maintaining confidentiality, protecting company
assets, upholding quality standards, and ensuring your uniform,
personal appearance, and communications are professional. Guest
Experience Experts will be on their feet and moving around (stand,
sit, or walk for an extended time) and taking a hands-on approach
to work (move, lift, carry, push, pull, and place objects weighing
less than or equal to 10 pounds without assistance). Doing all
these things well (and other reasonable job duties as requested) is
critical for Guest Experience Experts - to get it right for our
guests and our business each and every time. Marriott International
is an equal opportunity employer.We believe in hiring a diverse
workforce and sustaining an inclusive, people-first culture.We are
committed to non-discrimination onanyprotectedbasis, such as
disability and veteran status, or any other basis covered under
applicable law.
Keywords: Marriott, Newport Beach , Guest Experience Expert - Front Desk (Full Time), Other , Newport Beach, California
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