THERAPIST-MSW - HOME HEALTH (Newport Beach, CA, US)

The Therapist MS provides comprehensive assessments, coordination, planning, and implementation of a psychosocial treatment plan for patients in respective department. (Community Health, Cares Palliative Care, Cancer Center Community Program etc.). This role aims to promote optimal mental health by providing ongoing psychosocial support and services to patients and their families for adjustments to illness, grief, addiction and other psychosocial stressors. Works with an interdisciplinary team to achieve treatment goals. Utilizes a variety of factors to evaluate patients biopsychosocial needs. Develops a treatment plan and a comprehensive termination of treatment/discharge plan. Documents objective and accurate data regarding assessments and interventions. Maintains working knowledge of community-based resources, programs and social services. Educates patients and families on their health care options and connects them with appropriate resources.

May develop and facilitate support groups, and workshops as needed. May serve as a resource and preceptor to MSW and MFT interns. May provide input on treatment schedules, patient assignments, and/or crisis interventions as requested by Clinical Manager. Performs other duties as assigned.

Job Knowledge, Skills, and Competencies

Diversity - Able to demonstrate the knowledge and practice of Diversity in the workplace. Able to work with a diverse group of people in a manner that enables them to reach their full potential, in pursuit of organizational objectives, without anyone being advantaged or disadvantaged by irrelevant considerations.

Equipment Knowledge Knowledge of equipment, tools, technology and other devices in work area and the ability to use them to the extent required for the job. For clinical position this includes equipment and devices pertinent to treatment, procedures and practice.

Interpersonal Skills - Listens to and understands what others are saying. Establishes effective working relationships with others, contributing to a climate of mutual respect and cooperation. Uses vocabulary and grammar appropriate to the situation. Demonstrates sensitivity and tact, understanding own effect on the motivation, attitudes and actions of others. Makes favorable first impressions.

Job Knowledge - The knowledge and understanding of concepts and procedures needed to be successful in the job. For clinical positions, this includes clinical procedures required by department and unit, as demonstrated by unit-based competency testing.

Oral/Written Communication

Ability to speak and write effectively, demonstrates fundamental command of language, communicates well using all mediums.

Patient Counseling - The art of giving advice or guidance in a specific area of expertise or knowledge such as social, medical, management, financial, and education. Such guidance is intended to result in a problem solved, information provided, and possibly a plan of action for the person seeking assistance.

Patient Safety Embraces the principle of keeping patients safe by following safety policies and procedures, treating people with respect, and speaking up in Patient Safety related situations

Patient and Family Sensitivity - Demonstrates support and empathy as well as conveying knowledge to patients and families in a non-judgmental manner that encourages questions.

Travel Position may require local travel between various Organization locations.

Organization Behavioral Competencies

Trust & Accountability

Demonstrates honest and ethical behavior. Takes responsibility for both words and actions. Acts with integrity. Maintains patient confidentiality.

Business Acumen

Uses resources, equipment and finances appropriately. Demonstrates the functional and technical skills to do the job effectively. Willing and actively shares his/her knowledge with others. Accepts changes and adapts to new situations and responsibilities.

CUSTOMER SATISFACTION

Delivers superior customer service consistent with the Hoag Experience. Displays a professional image. Demonstrates tact, diplomacy and understanding when dealing with difficult situations. Listens and asks questions to understand patient and customer needs. Builds relationships with internal customers and employees. Admits mistakes and takes service recovery to steps to ensure any issues or problems are quickly addressed. Ensures that all information and services provided are safe, accurate, and available in a timely manner and meet regulatory requirements.

INNOVATION

Brings forth creative ideas (ones own or others) to address patient, physician, customer, and community needs. Looks for creative or new ways to improve efficiencies and reduce costs. Adopts new processes, techniques and methods. Stays current with technologies and advances in his/her area, department and/or field.

Education and Experience

Bachelors Degree

Masters Degree in Social Work (MSW)

Experience in clinical assessments and crisis intervention in a hospital or acute care setting preferred

Education and Experience required varies by department. Department specific requirements are as follows:

Community Health: Masters Degree in Social Work (MSW) or Marriage and Family Therapy (MFT) from an accredited school required. Experience in clinical assessments and crisis intervention as well as experience with culturally diverse patients required.

Bilingual or multilingual preferred.

Hoag Orthopedic Institute (HOI): Masters Degree in Social Work (MSW) and experience in an acute care setting required

Diabetes Center: Minimum of 2 years MSW experience, preferably in an acute healthcare setting or equivalent work experience required

License Required: None

License Preferred: None

Certifications Required: None

Certifications Preferred: None

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