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Family Support Advocate

Company: Children's Bureau
Location: Newport Beach
Posted on: June 8, 2021

Job Description:

  • DESCRIPTION: Provides Family Support/Case Management and Differential Response services for at-risk families, foster/adopt and relative caregivers with children aged birth through eighteen (0-18) years and those who are in crisis, including non-minor dependents ages 18 to 21, who are being served by child welfare or probation agencies and who are under the jurisdiction of the Orange County Juvenile Court; homeless families, unaccompanied homeless youth, and those families at-risk of homelessness; military families; and persons with disabilities. Responsibilities include assessing families' needs; providing support and crisis intervention; teaching and empowering families to access community resources and strengthen problem solving skills needed for the safety and stability of their children. Administers assessment tools during client intakes, and case closures, and presents cases at weekly Case Management meetings. Coordinates with County senior social workers and multiple service providers to prevent abuse and out of home placement care. The Family Support Advocate (FSA) is located at the Family Resource Center (FRC) and provides support, referrals, advocacy, case management, and strengths-based assessments to families in their homes, at the office, in schools, or other locations in the community.
  • AND RESPONSIBILITIES: Respond to referrals from the general community, community organizations, schools, and Differential Response senior social workers (SSW) from the Social Service Agency, Child and Family Services for families identified as being at-risk of child abuse or neglect.The FSA will conduct a comprehensive face-to-face assessment and subsequent assessments as needed.Collaborate with the Case Management Team and SSWs to develop an individualized service plan. Promote knowledge of, and provide linkages to resources, services, and opportunities to improve self-sufficiency; and support families in following through with recommended services. Provide in-home services, as needed, to address positive parenting skills, discipline, child development, and child health and safety.
  • Attends and presents cases to the Case Management Team
  • Administer evaluation tools as required by this agency and the funder
  • Coordinate service delivery with other service providers
  • Assist in the planning and execution of FRC events, Life Skills workshops, and special projects
  • Advocate for clients as needed, i.e., with CalWorks, MediCal, schools, courts and other systems that clients interact with
  • Attends community meetings and/or agency/collaboration meetings/trainings as assigned
  • Maintains files, logs, charts and other records in audit condition as required by agency or funding source
  • Performs FSA services during FRC operating hours, including two evenings until 8 PM.



  • Bachelor's degree in human services, psychology, social work or related field from an accredited university
  • 1-3 years' experience in working with children and families in crisis situations, i.e. domestic violence, child abuse
  • Knowledge of child development and community resources desirable
  • Demonstrated ability to work with a multicultural environment and a diverse socioeconomic and multicultural/ethnic population with sensitivity and respect
  • Proficient in Microsoft Office programs
  • Good organizational, follow-through skills and excellent verbal/written communication skills
  • Valid California "Class C" driver's license required
  • Bilingual English/Spanish required with proficiency in English required

REPORTS TO: Program Supervisor or Above

  • Maintains confidentiality in matters of agency operations, personnel, and clients
  • Maintains positive communications with all agency staff, clients and visitors
  • Supports existing agency policies, principles, and mission
  • Exercises good judgment in performance of duties and responsibilities
  • Other related duties as assigned

Diversity is a core value at Children's Bureau and in the Prevention department. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff, and people leaders. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions.

Children's Bureau practices Trauma Informed Care principles which recognizes the signs, symptoms, and widespread impact of trauma; Employees are asked to comprehensively integrate knowledge of Trauma Informed Care into policies, procedures, and practices with the goal to prevent re-traumatization which promotes resilience and healing of families, children, individuals, and communities.

Keywords: Children's Bureau, Newport Beach , Family Support Advocate, Other , Newport Beach, California

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