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Bakery Shift Leader

Company: Sprinkles
Location: Newport Beach
Posted on: June 12, 2021

Job Description:

As a Shift Lead, you will contribute to the success at Sprinkles by assisting the management team with bakery operations to create and maintain the Sprinkles Experience for our guests and associates. You will be a leader to your peers, and a role model of the Sprinkles culture. If you enjoy leadership this is the sweet spot to learn all things operations within Sprinkles. You will regularly exercise your keen judgment and discretion to help manage the overall operations of the bakery.

Perks of Working with us

  • Benefit Options including Heath, Dental, Vision, Life, and 401K
  • Daily Pay *optional
  • Sprinkles Associate Card to Sprinkle the Joy to your friends, family and community.
  • Opportunity to do good - Sprinkles is partnered with several charities and community events
  • Family Friendly Hours
  • Paid parental leave & paid time off
  • You'll get to be part of special memories that happen daily in our bakery.
  • Development and growth opportunities

Responsibilities:

  • You will retain and demonstrate proper policies and procedures delivered by trainers and managers with enthusiasm.
  • Manage guest experiences, including answering emails, or collecting details on recent experiences as shared via phone, email or online.
  • Deliver exceptional guest service within the standards of management and Sprinkles policies - Be a brand ambassador.
  • Manage shift expectations and contribute to the Sprinkles culture and experience
  • Be a product expert able to make recommendations as guest are ordering.
  • Practice proper cash handling procedures with a smile.
  • Assist with all cleaning duties as stated on opening/closing and weekly checklists.
  • Adhere to all safety and sanitation guidelines to maintain a clean and safe work environment behind the counter and in dining area where applicable.
  • Report to work as scheduled and fulfill requirements for duration of shift.
  • Box, package, or plate cupcakes and other bakery goods as needed.

Requirements:

  • A passion and love of the Sprinkles product, brand, and experience.
  • A minimum of 1 year of experience in a shift management position or management position in a restaurant, or within hospitality.
  • Ability to work a changing schedule including some weekends and holidays.
  • Ability to communicate verbally and understand and follow written and verbal instructions from management.
  • Can work well under pressure while maintaining a consistent pace throughout your shift.
  • Ability to be on your feet for hours at a time.
  • Can lift at least 25 pounds, carrying cupcake trays, cupcake batter and frosting and bags of boxed purchases.
  • Must be able to move around the front of the bakery as you bend down for bags and reach up for cupcake trays.

Keywords: Sprinkles, Newport Beach , Bakery Shift Leader, Other , Newport Beach, California

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