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Service Concierge

Company: Fletcher Jones Motorcars
Location: Newport Beach
Posted on: August 3, 2022

Job Description:

The Nation's #1 Mercedes-Benz Dealer, Fletcher Jones Motorcars in Newport Beach is searching for the best Customer Service / Concierge representatives for our Courtesy Client Check-in Process. A background in hospitality, retail sales, and customer service is a plus.Professional work environment with state-of-the-art equipment and software. Industry leading Luxury Brand representing Mercedes-Benz.ResponsibilitiesA Representative focuses on Guest Experience and Relationship building through the check-in process of the guests' service visit. With strong interpersonal skills and acquired product knowledge, the Representative will guide the guest with questions leading to a proper write-up. QualificationsMust possess outstanding communication and interpersonal skillsStrong problem-solving, multitasking skills and organizational expertiseMastering Job Description, Scripting and Manufacturer Product KnowledgeCandidates must complete Fletcher Jones training coursesHealth/Life & Disability Benefits*Group Health PlanMedical Benefit (HMO/PPO) under BlueShieldDental Benefit (PPO/DMO) under MetLifeVision Benefit under VSPVoluntary InsuranceBasic Life , Employer-Provided Group Life/ADVoluntary Supplemental LifeVoluntary Spouse/Domestic Partner Life InsuranceVoluntary Personal Accident InsuranceVoluntary Child Life InsuranceVoluntary Short-Term and Long-Term Disability InsuranceEmployer Assistance Program (EAP)*Flexible Spending Account Plan (FSA for Dependent Day Care and Health Care)Benefits for Every DayPayroll Direct DepositHR Website AccessBenefits for TomorrowVacationPaid HolidaysPaid Sick time401(k) with PrincipalWe are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Keywords: Fletcher Jones Motorcars, Newport Beach , Service Concierge, Other , Newport Beach, California

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