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Free People Key Holder Part-Time

Company: URBN
Location: Newport Beach
Posted on: November 16, 2023

Job Description:

OVERVIEWA Key Holder collaborates with the management team in supervision of store operations functions and leading an environment that is engaging and inspiring to the customer and team. This includes driving sales, building awareness of key metrics, and contributing to the development of others.RESPONSIBILITIESBrand ExperienceActs as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customerCreates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendationsDelivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applicationsLeadership + Team ManagementActs as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving salesTakesinitiativein teaching andsharingproduct knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand resourcesVisual + Business OperationsSupports the store management team by participating in daily officeprocedures, execution of operations, and store maintenanceCollaborateswith key partners to effectively execute shipment processing, restocking, and placement of product while maintaining FP's visual and display standards; ensures omni-channel orders are processed timely and accuratelyAdheres to store's safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the storeCommunication + RelationshipsSupports an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supportedStays current and collaborates with the leadership team to respond to communication; contributes to sharing information with the team and actively participates in daily meetings and chat insDisplays eagerness to develop new skills while being open and responsive to feedback; enhances environment through displaying optimism, positivity, and proactive problem-solving skills Guides and develops Stylist team; takes responsibility for own development and professional growth while considering role replacement for career progressionQUALIFICATIONSLove for the FP brandStands out as a leaderExperience being a team playerAbility to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidaysEagerness to learn and grow within the organizationWage Transparency: To view information related to various state-specific wage transparency laws, click here. Please also note, if a full-time role is eligible to participate in the Company's Monthly Store Incentive bonus program, this may result in bringing the total compensation to a higher range.Benefits + Perks: We offer one of the best and most comprehensive wellness benefits in the retail industry, click here to learn more.Los Angeles City applicants clickhereand San Francisco applicants clickhere to view Fair Chance Ordinance.Urban Outfitters, Inc. celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.

Keywords: URBN, Newport Beach , Free People Key Holder Part-Time, Other , Newport Beach, California

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