Commercial Loan Administrator

Location: Irvine
Posted on: April 25, 2024

Job Description:

Reporting to the BCC Loan Administrator Mgr., the BCC Loan Administrator Team Lead is responsible for carrying their own pipeline of loans in process as well as leading other loan administrators assigned to them. Also responsible for leading/training other teammates in regards to providing technical solutions to problems, researching complex issues, making recommendations on procedures and process improvements. This role is specifically assigned the most complex loan servicing functions (including complex SBA 7a credits). Manages 5+ BCC Loan Administrators (mix of Senior/Junior).

Job Duties:
• Perform processing functions for the most complex transactions (including SBA 7a):
• Post-loan approval, completes the end-to-end processing and partners with shared services to board and fund the complex credits is designated as the team expert with large and/or complex Commercial Real Estate Loans including SBA 504 credits.
• Responsible for own in-line QC as well as for assigned team Research to resolve issues, when appropriate interact with legal department for guidance.
• Partners with the Credit Executives to resolve last minute issues that arise with the collateral prior to ordering documents or boarding/funding Interact with line management on escalations.
• Review and release wires up to designated wire limits.
• Make operational credit decisions/exceptions is required to attend annual SBA training to stay abreast of current regulations and programs in order to contain the inherent operation risk with SBA products.
• Lead and Influence Loan Administrators: Ensure even distribution amongst team members and manage the rush process flow during peak periods Answer questions from team members to ensure fast and safe cycle times are met.
• Perform research and make recommendations to Manager as to best practices, process improvements, new product requirements, and system enhancement ideas.
• Assist Manager in establishing and maintaining service level standards for the team.
• Grow and strengthen internal partnerships by championing the interests of business partners.
• Provide extraordinary customer service to internal and external customers, exhibiting competence, consistency, and operational excellence.
• Function with a high degree of independence Develop training scripts/ exercises for less experienced staff members Conduct training of staff members as directed by Manager, helping to ensure consistency of method across the team.
• Assist with IRMG, OCC or other auditors/ examiners in providing background, explanations, supporting detail.
• Actively participate in all UAT, applying technical knowledge and expertise to ensure viability of enhancements.
• Ensure adherence to Bank policies related to credit and compliance, such as: Know Your Customer (KYC), Anti-Money Laundering (AML), Compliance Testing, Risk Management support, due diligence requirements, Risk grading, and Basel II & Basel III compliance.

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