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Business Analyst - FAST Deferred Annuities

Company: Pacific Life
Location: Newport Beach
Posted on: May 5, 2020

Job Description:

Pacific Life is embarking on a multi-year initiative to invest in dynamic people and technology, ensuring a bright future for our customers and community. To support this process, we are looking for a talented Senior Business Analyst to join our team.

As Sr. Business Analyst, you ll play a key role in Pacific Life s Digital Transformation FAST Contract Administration team by providing business analysis and support to the business partners, management and technical staff. This includes providing context around business workflow and processing requirements, as well as helping to engage the various business teams in the transition to a new administration system.

If you re a self-starter who s comfortable with ambiguity and capable of working as part of a dedicated, self-organizing, cross-functional Agile team, you re precisely who we re seeking.

What You ll Do

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Analyze business problems, evaluate business needs, clarify requirements and processes to help implement the FAST administration system
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Work with Product Owner to refine backlog, prioritize use cases, and drive understanding
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Develop solutions to problems, requiring the use of ingenuity and creativity; coordinating with business areas, Digital Transformation teams and Technology on overlapping functions
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Engage and actively participate in application design sessions, sprint and release plans; participate in retrospectives to continually improve team processes
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Develop a deep understanding of contract administration and business processes supported by the contract administration system
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Use data to drive prioritization of the business needs
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Through Change Management develop, drive, and influence changes and improvements to current business processes

Tech & Tools You ll Use

Agile methodology, problem solving

Factors for Success

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5+ years business analysis or equivalent experience in contract administration role(s); knowledge of the complexities of annuity administration, such as New Business, Customer Service, and In-force administration.
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Bacheloru0027s (B.A. or B.S.) from four-year college or university, or equivalent experience
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Outside-the-box thinking with strong problem-solving skills; ability to deal with ambiguity
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Strong ability to communicate in writing and verbally on both business and technical subjects
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Able to independently coordinate many diverse and complex activities to accomplish a goal
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Experience with Agile software development (Scrum Master or Product Owner certification a plus)
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Demonstrated ability to build trust, solid teamwork and interpersonal skills #LI-DD1

Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.

Keywords: Pacific Life, Newport Beach , Business Analyst - FAST Deferred Annuities, Professions , Newport Beach, California

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