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Functional Lead Business Analyst

Company: Clean Energy Fuels
Location: Newport Beach
Posted on: January 8, 2021

Job Description:

Company MissionClean Energy is changing the way the world fuels its vehicles. Reducing pollution from the transportation industry is an important goal for our nation, and we at Clean Energy know just how realistic and attainable that goal is with natural gas fuel.Our company is an essential business and we are hiring!Our office is located on a beautiful campus in Newport Beach, California.Benefits Offered - 401K, Medical, Dental, Vision, Life, AD&D and more.Essential Duties and ResponsibilitiesFunction as the first line of support on all ERP, specifically Microsoft D365 Finance and Ops and/or Microsoft D365 Customer Engagement, related issues, prioritizing as needed to maintain business continuity.

  • Analyze, resolve, and/or escalate issues as they are reported to meet Service Level Agreements with the business.
  • Collaborate with both internal and third-party consultants to ensure root cause issue resolution.
  • Maintain all ERP issues and document their resolution via in the IT Help Desk system.
  • Protect and ensure the stability of the operational systems as well as maintain the integrity of the data they contain.
  • Assist in determining the impact of operational issues and provide input into their resolution via data extraction and quantification.
  • Assess critical path and assist in implementation of any ERP project required by the business.
  • Train users on specific applications and related business processes.
  • Other duties as assigned.Supervisory ResponsibilitiesThis position has no supervisory responsibilities.QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education and/or ExperienceBachelor's Degree in Information Technology or related field plus a minimum of 3 years of related experience; or equivalent combination of education and experience.3+ years Functional Lead Business Analyst or IT Project Management experience required.3+ years supporting major ERP or Business Application projects, and technologies required.2+ years of experience leading an ERP solution at another company required.Working knowledge and experience with Microsoft D365 Finance and Ops and/or Microsoft D365 Customer Engagement, preferred.Language SkillsAbility to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from members of the business community.Mathematical SkillsAbility to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.Reasoning AbilityAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Computer SkillsProficient in Microsoft Office applications, specifically Word, Excel, and Outlook. Advanced knowledge of ERP systems and Microsoft Dynamics D365. Knowledge in supply chain, job costing and/or field technician software preferred.Certificates, Licenses, RegistrationsNone required.CompetenciesTo perform the job successfully, an individual should demonstrate the following behaviors:Quality: Consistently produces high quality work (accurate, neat, and thorough). Strives to improve productivity, processes, and quality. Demonstrates strong knowledge and skills related to the job. Presents a professional image with dress, demeanor, and manners. Maintains clean workspace, company equipment, and company vehicles. Safety is a high priority; performs job safely.Communication: Communicates clearly, concisely, effectively, professionally and timely.Exhibits good listening and comprehension skills. Keeps others appropriately informed and shares ideas even when unpopular. Listens to what others have to say. Maintains open and active communication with colleagues. Effectively uses knowledge and experience in asking, probing, and anticipating issues to ensure quality is provided.Teamwork: Fosters the spirit of working with each other. Displays respect, courtesy, politeness, tact, and openness. Handles conflict in an appropriate and professional manner. Builds relationships, promotes cohesiveness, models collaboration with others. Considers impact and issues for our customer and other departments. Engages other impacted departments early for solutions.Persistence: Develops workable alternatives and solutions. Exhibits persistence in following assignments through to completion. Promotes process improvements.Reliable: Responds in a timely manner. Is honest, ethical, value-driven, and trustworthy. Keeps commitments made, completes assignments, and meets deadlines. Accountable-Takes responsibility for own actions and performance. Meets attendance and punctuality guidelines. Available and accessible.Entrepreneurial: Takes initiative and appropriate action. Is engaged and committed to achieving the company's mission. Pursues better ways to get things done and takes appropriate risks. Keeps up to date with competitor information and market trends. Controls costs and thinks in terms of profit, loss, and added value. Is committed to the satisfaction of customers.Leadership: Provides clear direction around a vision. Creates actionable plans and is proactive & anticipatory. Demonstrates innovative approaches and solutions. Is an example for employees and others. Accepts responsibility for individual and team performance. Makes appropriate and timely decisions and takes action on decisions. Sets clear and reasonable performance expectations. Motivates and empowers others. Delegates tasks appropriately. Recruits staff of a high caliber. Provides feedback to subordinates that is timely and direct. Recognizes subordinates for their contributions and effort. Encourages continuous growth and learning in others. Shows respect for others and their ideas. Helps others manage through change.Passion: Is excited and creates enthusiasm about the company's future. Promotes a sense of company pride. Displays sense of pride in the department and its contributions. Displays passion for the job.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk and sit. The employee is occasionally required to stand. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Always practice good judgment and refer to the safety guidelines.Work EnvironmentThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Always practice good judgment and refer to the safety guidelines.The noise level in the work environment is usually moderate.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Clean Energy Fuels, Newport Beach , Functional Lead Business Analyst, Professions , Newport Beach, California

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