Loss Prevention Specialist
Company: The RealReal
Location: Newport Beach
Posted on: August 6, 2022
Job Description:
Job DescriptionThis position will report to the Loss Prevention
Manager. Key areas of responsibility include overseeing security,
loss prevention, and general wellbeing for facilities, employees,
and clients, as well as overlooking operational functions and
inventory control.What You Get To Do Every Day
- During daily duties this position will be one of the first
employees' customers see when they enter the store.
- Greeting customers in a timely and appropriate manner.
- Assist with High Value viewings.
- Utilize CCTV to review video for safety and
investigations.
- Conduct daily audits, to ensure shortage control, safety, and
all other Loss Prevention policies and procedures are being adhered
to.
- Communicate and execute security protocols i.e. bag checks,
badge enforcement.
- Handle and identify any security/safety related issues.
- Collaborate with store management to be an effective partner
for business needs.
- Partner with the director to analyze the program performance
and define appropriate opportunities for improvement.
- Hire, train current team members on new processes and systems
and to ensure adoption. Train and guide new hires during
onboarding
- Develop a deep understanding of business drivers in targeted
sectors as well as knowledge of optimal positioning in the
marketplace
- Investigate industry trends, understand market conditions, and
develop strategies to stay ahead of the competitionWhat You Bring
To The Role
- The position requires open availability with the expectation of
working evenings and weekends
- Overtime is sometimes required to meet the business needs
- Understanding of high-end retail and brands
- Ability to lift and move 50lbs of merchandise and supplies
- 2 years of Loss Prevention or Security is preferred
- Ability to use Google Docs, Sheets, and Gmail GHR5822 #LI-KR50
#LI-Onsite The RealReal is the world's largest online marketplace
for authenticated, resale luxury goods, with more than 20 million
members. With a rigorous authentication process overseen by
experts, The RealReal provides a safe and reliable platform for
consumers to buy and sell their luxury items. We have hundreds of
in-house gemologists, horologists and brand authenticators who
inspect thousands of items each day. As a sustainable company, we
give new life to pieces by thousands of brands across numerous
categories—including women's and men's fashion, fine jewelry and
watches, art and home—in support of the circular economy. We make
selling effortless with free virtual appointments, in-home pickup,
drop-off and direct shipping. We do all of the work for consignors,
including authenticating, using AI and machine learning to
determine optimal pricing, photographing and listing their items,
as well as handling shipping and customer service. At our 13 retail
locations, including our eight shoppable stores, customers can
sell, meet with our experts and receive free valuations.The
RealReal is committed to providing an equal employment opportunity
regardless of race, color, ancestry, religion, sex, national
origin, sexual orientation, age, citizenship, marital status,
disability, gender identity or expression, or Veteran status. We
will consider qualified applicants for a position regardless of
arrest or conviction records. At TRR, People Come First. That's why
diversity and inclusion are vital to our priorities as an equal
opportunity employer. You can read about our Diversity Equity and
Inclusion program here.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. The employee is
regularly required to sit; use hands to finger, handle, or feel and
talk or hear. The employee is occasionally required to stand; walk;
reach with hands and arms; climb or balance; stoop, kneel, crouch,
or crawl; and taste or smell. The employee must occasionally lift
and/or move up to 10 pounds. Specific vision abilities required by
this job include close vision. The physical demands described here
are representative of those that must be met by an employee to
successfully perform the essential functions of this job.
Keywords: The RealReal, Newport Beach , Loss Prevention Specialist, Professions , Newport Beach, California
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