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Sr. Loan Agent

Company: Impac Mortgage
Location: Newport Beach
Posted on: May 28, 2023

Job Description:

JOB SUMMARY: The position of Loan Agent is responsible for the processing of a mortgage loan from origination to funding. ESSENTIAL RESPONSIBILITIES:

  • Build long-term relationship while rapidly responding to the needs of the client
  • Prescreen and analyze client's financial overview to determine appropriate loan products
  • Actively follow up with clients to ensure all initial required supporting documents are received
  • Accurately generate loan data into software application while proactively working with Loan Processors to ensure all necessary file requirements are met
  • Build and manage pipeline by professionally developing sound follow-up methods with existing clients
  • Keeping Team Manager abreast of daily performance to ensure compliance measures are met
  • Individually monitor production performance and identify areas of opportunities with Team Manager and Loan Agent Trainer to ensure ongoing productivity dynamics
  • Take large volume of inbound calls
  • Outbound phone calls to clients
  • Sell and produce loans
  • Meet production numbers and goals that change on a monthly basis
  • Update all clients files daily
  • Sign borrowers for mortgage loans EXPERIENCE REQUIREMENTS:
    • 1-2 years of Mortgage Sales experience in a high volume call center
    • Bilingual Spanish highly preferred
    • Must have experience in delivering excellent customer service, pleasant phone skills, and understanding the changing mortgage industry
    • Enthusiastic - and dynamic personality with high motivation
    • Strong and clear communication skills
    • Excellent attention to detail and follow-up
    • Ability to work methodically in a fast-paced, high energy environment
    • Knowledge of MS Outlook, Internet and average typing skills -EDUCATION AND CERTIFICATION REQUIREMENTS:
      • High School diploma or GED required
      • Valid NMLS license
      • NMLS SAFE ACT compliant
      • Continue to maintain MLO license status throughout tenure -Base Salary: 32,240.00 + Commissions - -

        Remote positions available

Keywords: Impac Mortgage, Newport Beach , Sr. Loan Agent, Sales , Newport Beach, California

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