Sr. Loan Agent

Company: Impac Mortgage
Location: Newport Beach
Posted on: May 28, 2023

Job Description:

JOB SUMMARY: The position of Loan Agent is responsible for the processing of a mortgage loan from origination to funding. ESSENTIAL RESPONSIBILITIES:

• Build long-term relationship while rapidly responding to the needs of the client
• Prescreen and analyze client's financial overview to determine appropriate loan products
• Actively follow up with clients to ensure all initial required supporting documents are received
• Accurately generate loan data into software application while proactively working with Loan Processors to ensure all necessary file requirements are met
• Build and manage pipeline by professionally developing sound follow-up methods with existing clients
• Keeping Team Manager abreast of daily performance to ensure compliance measures are met
• Individually monitor production performance and identify areas of opportunities with Team Manager and Loan Agent Trainer to ensure ongoing productivity dynamics
• Take large volume of inbound calls
• Outbound phone calls to clients
• Sell and produce loans
• Meet production numbers and goals that change on a monthly basis
• Update all clients files daily
• Sign borrowers for mortgage loans EXPERIENCE REQUIREMENTS:
  • 1-2 years of Mortgage Sales experience in a high volume call center
  • Bilingual Spanish highly preferred
  • Must have experience in delivering excellent customer service, pleasant phone skills, and understanding the changing mortgage industry
  • Enthusiastic - and dynamic personality with high motivation
  • Strong and clear communication skills
  • Excellent attention to detail and follow-up
  • Ability to work methodically in a fast-paced, high energy environment
  • Knowledge of MS Outlook, Internet and average typing skills -EDUCATION AND CERTIFICATION REQUIREMENTS:
    • High School diploma or GED required
    • Valid NMLS license
    • NMLS SAFE ACT compliant
    • Continue to maintain MLO license status throughout tenure -Base Salary: 32,240.00 + Commissions - -
      
      Remote positions available

Keywords: Impac Mortgage, Newport Beach , Sr. Loan Agent, Sales , Newport Beach, California